Course Code: CPD0757/2021
Category
GPM: General and Professional Matters
OSH: Occupational Safety and Health
OTM: Environment, Information Technology, Quality and Other Technical Matters not directly related to a Trainee's own discipline
FREE: Free Course
Course Name
Impactful Communication and Negotiation Skills
Category
GPM
Date
26 July 2021 (Mon)
Time
9:30am - 5:00pm
Organized by
TQM CONSULTANTS CO. LIMITED
Venue
11/F Lockhart Centre, 301 – 307 Lockhart Road, Hong Kong
Fee
HK$1,600 (HK$1,300 for HKIE Members)
Introduction

Through this course, participants will discover new ideas and best practices for meeting management, voice mail/e-mail etiquette, and face-to-face communication. A practical, no-nonsense exploration of communication processes, this add-on is recommended for organizations that need to decrease confusion, plug information overload, and increase the effectiveness of their internal communication practices.

Objectives

After attending this course, you will be equipped with the skills to:

  • Dodge common communication barriers and avoid information overload
  • Learn best practices in office communication
  • Create treaties to ensure communication success
  • Learn new ways of employing communication systems effectively
  • Discover proven methods to ensure that everybody’s in-the-loop
  • Discover ways to squash the time-wasting distractions often camouflaged as communication
Contents
  • How to craft ground rules for meeting management, e-mail correspondence and face-to-face briefings
  • How to identify time-wasting distractions
  • Insights to interpersonal communication
  • How to improve communication process
Language

Cantonese with English Terminology

Registration

Please complete and return the Standard Reply Form together with a crossed cheque made payable to "TQM Consultants Co., Ltd." for the attention of "Account Dept, TQM Consultants Co., Ltd. 11/F Lockhart Centre, 301 – 307 Lockhart Road, Hong Kong." 

Or 

Direct payment to the following bank:
Bank: The Hongkong and Shanghai Banking Corporation Limited
Account Name: TQM Consultants Co Limited
Account No.: 159-098045-838

Enquiry

Training & Development Section on

Tel: 2569 2883 Fax: 2569 0108 E-mail: training@tqm.com.hk

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